Shipping policy
🚚 Shipping Policy
Order Processing Times
In-Stock Items
Orders for in-stock, non-custom items typically ship within 1–3 business days.
Custom & Made-to-Order Items
Custom products — including engraved scales, epoxy-filled designs, and knife + scale bundles — require build time before shipment.
Please allow 5–7 business days for custom orders to be completed and prepared for shipping.
During high-volume periods, processing times may be slightly longer.
Shipping Methods
Shipping options and rates are calculated at checkout.
Once shipped, delivery times depend on the carrier selected.
We are not responsible for carrier delays once the package is in transit.
Tracking Information
You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (U.S.)
We ship within the United States using trusted carriers such as USPS and UPS.
Delivery timelines vary depending on service selected at checkout.
International Shipping
International shipping may be available on select products.
Customers are responsible for:
- Duties
- Taxes
- Import fees
- Customs delays
Address Accuracy
Please verify your shipping address before placing your order.
Mountain Path Design is not responsible for packages delayed or returned due to incorrect address information.
Lost or Damaged Packages
If your package arrives damaged or appears lost:
- Contact us within 5 days of delivery (or expected delivery)
- Include photos if applicable
We will work with the carrier to resolve the issue.
Digital Products
Digital downloads are delivered electronically and are not subject to shipping charges.